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reply to: anon-063981249@onlycolumbus.com
posted: 05-1-12 2:07 PM GMT
 
city: Columbus
state: OH
phone #: 614-500-3805
As a client of Synergy PLUS Consulting you can be sure that your businessí wireless needs, expectations, and future is our top priority. We strive to provide the highest level of customer satisfaction while focusing on the core concerns any company or individual would have. We service small, medium, and large accounts and can tailor a monthly plan to ensure youíre getting exactly what you pay for from your wireless carrier. Synergy PLUS is also available to non-business accounts.

Here are some of our services:

Devices


o Synergy PLUS is happy to assist you in any device changes needed. We take care of all new lines, upgrades of existing lines, and service swaps.
o We can provide the information you need when choosing a new device.

Monthly Bill Review


o Assist in monthly account alterations.
o Monthly wireless bills can be very difficult to understand sometimes. We focus on dissecting your monthly bill to uncover and dispute any incorrect charges.
o Assessment of prorated charges for changes made to account in mid billing cycle.
o Monitor voice, text, and data usage to prevent unexpected charges in following months.
o Look for potential savings such as new discounts available, promotions, and carrier/manufacturer incentives.
o Look for add-ons that are not being utilized but charged.

Rate Plan Analysis (RPA)


o A rate plan analysis will be performed on a 3 month basis to review the cost, usage, and changes made over the previous 3 billing cycles.
o This is a vital process to ensure the highest level of short and long term cost savings and productivity.
o An individual rate plan analysis can be done at anytime however itís recommended that Synergy PLUS does 2-3 monthly bill reviews prior.

Cost Comparisons


o Cost comparisons will be scheduled for every 6 months or on an as needed basis.
o Synergy PLUS will go on your behalf to ALL CARRIERS and receive a quote for your business.
o A Synergy PLUS consultant will then sit down with you at your place of business and explain our findings. We will translate the wireless language into an understandable overview of your options.

Year End Analysis


o As a client of Synergy PLUS you will be provided with the reports and savings analysis that your company needs to determine your needs for the following year. Synergy PLUS will make your decisions clear and easy.
o Year end report of wireless expenses to make for easy deductions and tax purposes.

Device Setup and Support


o Synergy PLUS also provides on-site support with new and existing devices.
o Support available for Android, IPhone, Blackberry, and Windows devices.
o Configure your new devices with your current systems.
o Application, and data transfers


We look forward to working with you soon.
 

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